Roof repair by GAX Roofing
Storm Damage

Storm Damage Roof
Repair in the IE

Free storm estimate for Santa Ana wind damage, missing shingles, and blown tile. We document the damage, repair it, and can be there when your adjuster inspects.

Storm Damage? Here’s What to Do Next

  1. Water coming in? Call now.

    Put a bucket under the drip, move what you can out of the way, and stay off the roof.

    Call (909) 819-8394
  2. Take photos from the ground.

    And from inside: ceiling stains, wet drywall, anything that blew into the yard. Text them to (909) 819-8394 with your address.

  3. Request a free storm estimate.

    Best done before your adjuster comes out, so the damage is documented first.

    Request an Estimate ↓
  4. We inspect and document it.

    Usually within 1 to 2 business days: an infrared survey, confirmed from the attic, with dated photos. The written report is free when we do the repair or replacement.

✓ Insurance Claim Experience
◈ Written Damage Reports
⌂ Available for Adjuster Visits
◐ Se Habla Espanol

Request a Free Storm Estimate

Answer what you can and we call you to set up the visit, usually within 1 to 2 business days. “Not sure” is a fine answer.

* Required

Is water coming in right now?
What are you seeing? Pick any that apply.
When did it happen?
What kind of roof?
Where are you with insurance?

Prefer to talk? Call or text (909) 819-8394. Se habla español.

Storm Damage

Call a Roofer
Before Your Adjuster

The Inland Empire gets hit hard by Santa Ana wind events, and most homeowners don't realize they've had roof damage until it rains. Missing shingles, cracked tile, lifted flashing, blown ridge caps, wind damage is real, it's coverable, and most people leave money on the table by not documenting it properly before the insurance adjuster arrives.

We have worked storm claims before, and here is where a roofer fits. We document the damage, write up what the repair actually involves, and if you want us there, we can be on site when your adjuster inspects to show them the damage and explain the repair. The claim itself stays between you and your insurance company. In California, negotiating a claim on a homeowner's behalf is a licensed public adjuster's job (or an attorney's), not a roofer's. Our job is the roof: what is damaged, what the repair involves, and proof of both. Whether you call us before filing or after you've already started, the goal is the same: the damage gets documented properly and nothing gets missed because nobody went up to look.

How It Works

  • Call us first, before the adjuster, before you file. We inspect the roof and prepare a written report with before photos and damage documentation.
  • Submit with your claim, a licensed contractor's written report strengthens your claim from the start.
  • Adjuster visit, if you want us there, we can be on site when your adjuster inspects to show them the damage and explain what the repair involves. The claim itself stays between you and your insurance company.
  • Repair or replacement, once the claim is approved, we handle the work from permit through final inspection.

Infrared Documentation for Claims

Wind damage is easy to photograph. Water that already got in is not, because by the time it shows on a ceiling it has been traveling through the framing for a while and the stain is nowhere near the entry point. On storm calls we run an infrared thermal survey before we write anything down. The camera reads temperature, and wet material reads cold, so the infrared scan maps how far the water actually spread instead of leaving an adjuster to guess from one stain.

Then we confirm it from the attic, because an infrared image on its own is a lead and not a finding. That pairing, an infrared scan plus dated photos of the same spot from below, is the difference between a claim file an adjuster can act on and a story.

What Santa Ana Winds Do to Roofs

Santa Ana winds are the most common cause of residential roof damage in the Inland Empire. Gusts regularly exceed 50-60 mph in our area, enough to lift and displace shingles, crack or shift tile, pull flashing away from walls, and blow debris that punctures or scours roofing material.

The damage isn't always obvious from the ground. A few displaced shingles or a lifted flashing section won't be visible until the next rain, and by then you've got a leak and potential water damage inside. A post-storm inspection costs you nothing and could save you a significant repair bill down the road.

Frequently Asked Questions

Should I call my insurance company or a roofer first?

Call a roofer first. Having a professional inspection and written report before the adjuster visits puts you in a stronger position. Once you have documentation in hand, then file the claim.

Does homeowners insurance cover wind damage in California?

Most standard homeowners policies cover wind damage including Santa Ana wind events. The key is documenting the damage properly and establishing that it was caused by the storm. That's where having a licensed contractor's report helps.

What if my insurance claim was already denied or underpaid?

It's not necessarily over. A detailed written report from a licensed contractor can be used to support a re-inspection request or appeal. Call us and we'll walk through the situation with you.

How quickly can you get out after a storm?

We prioritize post-storm inspections. In most cases we can get out within 1-2 business days. For active leaks or emergency situations, call us directly at (909) 819-8394.

Storm damage?
Call before the adjuster.

(909) 819-8394