(909) 819-8394GAX Roofing is Gaxiola Roofing Corp., a family-owned, California-licensed roofing contractor (CSLB License C39 #1135657) at 8780 19th St #417, Rancho Cucamonga, CA 91701. Questions about this policy: sales@gaxroofing.com or (909) 819-8394.
We use your information to respond to inquiries, schedule and perform estimates and roofing work, prepare contracts, invoices, and warranty documents, keep legally required job records, improve our website, and run advertising (for example, showing our ads to people who visited our site). We do not sell your personal information.
We share information only with service providers that help us operate: Formspree (form delivery), Netlify (website hosting and secure records), Resend (email delivery), Google (maps, business tools, and advertising), Meta (advertising measurement), and Microsoft (email and scheduling). Each receives only what it needs. We may also disclose information when the law requires it.
Form submissions are also copied to an internal lead-tracking spreadsheet hosted with Google (Google Sheets via Google Apps Script). The address field on our booking form offers suggestions through Google Places; text you type in that field is sent to Google to generate those suggestions. Review content shown on this site is retrieved from our public Google Business Profile through Google's Places API.
Our website includes an AI chat assistant. When you use it, your messages are sent to our AI service provider (Anthropic) to generate a reply; that provider processes your messages on our behalf and, per its policies for business customers, does not use them to train its models. Chat conversations are not read by a person unless you request a callback, in which case your name, phone number, and the questions you asked are sent to us so we can help you. Please do not enter sensitive personal information (such as financial, health, or government ID numbers) into the chat. The assistant provides general information only: it cannot give quotes or prices, and nothing it says is a contract, estimate, or guarantee. Every estimate and commitment comes from a real person at our company. Some content and marketing imagery on this site is also produced with the assistance of AI tools. We do not use AI to make automated decisions that have legal or significant effects about you.
You can control cookies in your browser settings. Like most websites, we do not respond to browser Do Not Track signals. If you prefer not to see our ads, you can adjust ad preferences within Facebook, Instagram, and Google.
Inquiries are kept as long as needed to serve you. Signed estimates, contracts, and their electronic signature records are kept for as long as California contracting and warranty law requires.
You may ask us to access, correct, or delete your personal information by emailing sales@gaxroofing.com. We will honor requests except where we are legally required to keep records (for example, signed contracts). To stop marketing messages, reply STOP to a text or use the unsubscribe link in an email.
California residents: you have the right to know what personal information we collect, to request its deletion, and to opt out of the sale or sharing of personal information. We do not sell personal information. Our advertising cookies (Google, Meta) may be considered "sharing" under California law; to opt out, email sales@gaxroofing.com with the subject "Do Not Share" or adjust your ad settings with those platforms. We will not treat you differently for exercising these rights.
Our website and services are for homeowners and are not directed to anyone under 16. We do not knowingly collect information from children.
We use reasonable safeguards to protect your information. No website or transmission method is 100% secure.
If we change this policy, we will post the new version here with a new date.